FAQs

  • How do I place an order as a member of a team or group? We have two different platforms that are used for individual orders. 
  • What are your order minimums? The prices listed are on our site are based on a minimum order of 10 UNITS. Reorders using a previous design have a 5 UNIT minimum. Our cycling jerseys, bottoms, skinsuits, jackets and vests are each considered 1 UNIT. 5 accessories of the same product = 1 UNIT. Check here for more details.  Orders that do not meet minimums can be placed at higher pricing. Contact us for details. 
  • What is your lead time? Champion System is proud to provide one of the fastest production times in the industry. Our factory functions off a schedule of order cut-off dates and shipment dates. From the order cut-off date it is only two weeks for production and shipping. Please contact us to help with your order timing. 
  • What does your pricing include? Our pricing is inclusive of everything except a $15 delivery charge for orders under $200 and sales tax if applicable.
  • What artwork do I need to provide to get my design started? At Champion System, we provide unlimited design support. By this, we mean that we need you to tell us what you want your kit to look like. We will then create design proofs based on that input and go from there. Please also ensure that your logos are in vector format. You can have unlimited revisions as well. If you have access to a graphic designer or someone with similar skills and knowlegde, they can help you get through the proofing process much faster.
  • How do I determine my size? Please find sizing information here. We know that buying something you cannot try on first, so we offer a Size Guarantee as one of our Four Customer Commitments.
  • What is the best way to look after my kit? We recommend a cold, gentle wash cycle. ALWAYS air dry your apparel.
  • How do I get started now? You can start customizing your apparel by signing up on our Design and Order Portal here.

 

Should you have any further questions, please contact our office on 402-875-5847 or sales@champ-sys.com.